Rob: Each year when our reporters pick the one story that impacted their lives the most from the past year, invariably, it's a story of the personal. How one individual can make a difference, whether it be in action or attitude. It's all too easy to get lost in this great big world of ours and begin to doubt what we as individuals can actually accomplish. Yet, as we saw again and again today, single acts of courage or kindness can make all the difference. As we begin this new year, join me in making the resolution to take that first step, no matter how small, in making our world a better place. I'm Rob McClendon. Thanks for watching. See you soon.